Human Health Care Services Pvt Ltd
Welcome to the Human-Healthcare family. Here, you will experience a new world of precision-based, preventive & personalized VIP healthcare and wellness.
We are glad to have you as an enrolled member of Human Health Care Services Pvt Ltd. As part of your VIP Human-Healthcare membership, we offer you a wide variety of preventive, personalized primary care, non-emergency, services that are specifically tailored to your (or your parent’s) goals and values. This Agreement explains these services and how we will work together to accomplish the goals.
Privacy Note: Before proceeding further, we (Human-Healthcare) explicitly want to mention that the Customer Data is NOT shared with any third party. This is a strict policy of Human-Healthcare. Human Healthcare will ONLY use it for improving the customer’s healthcare management. Human-Healthcare also promotes rigorous auditing and organizational quality improvement with the focus to enhance the overall healthcare experience of the customer and to create efficient pathways for improving the healthcare outcomes.
Human-Healthcare values your time and ensures your convenience is a priority. Hence, virtual care via telephone, video or text are available. We consider Virtual Care a vital part of your membership and we respond to your needs within hours. This is in addition to receiving care at your home. During onboarding or in rare circumstances even the family MD (medical doctor) visits in-person to your home, subject to certain limitations.
We do not provide emergency services. We do not take responsibility for any emergent care needs that may arise during the tenure of your subscription and membership with Human-Healthcare. You may need services that are outside the scope of this Agreement and are not included in the subscription. We encourage you to have emergency medical services numbers available at all times.
We are not an emergency service or triage company. We are a primary healthcare service. We highly recommend that you maintain health insurance. Controlled Substances: It is not our policy to prescribe chronic controlled substances on your behalf, including commonly abused opioid medications, benzodiazepines, and other stimulants. If we do prescribe this class of pharmaceuticals for you, you will be asked to sign and honor our Controlled Substances Agreement.
Customer will not, and will not permit any of its Users to, (a) make any of the Services available to, or use any Services for the benefit of, anyone other than Customer, its Users with whom Customer and its Users interact using the Services for the purposes of providing healthcare services. For example, if the subscriber pays annual or monthly payments for their parent’s primary care, expecting or later requesting another relative to get care from this same subscription would be unethical and unfortunately, will not be entertained.
The Services may be modified by Human-Healthcare from time to time as it deems necessary to address changes in technology, care services, and the needs of its customers. Human-Healthcare will notify Customer in advance of any material changes. Cessation. In certain circumstances, we may need to transfer your care to another provider. If this happens, we will provide you with prior notice to switch care teams. We will provide 1 week notice in case of cessation of your membership.
Circumstances for immediate termination may include: Failure to pay Fees, Failure to sign Controlled Substances Agreement, Failure to adhere to treatment plan, or being disruptive/abusive.
If Customer uses or authorizes Human-Healthcare to use a Non-Human-Healthcare Service with the Services, Customer grants Human-Healthcare permission to allow the Non-Human-Healthcare Service and its provider to access Customer Data as required. Human-Healthcare is not responsible for any disclosure, modification or deletion of Customer Data resulting from such access.
By signing this agreement, you acknowledge, consent, and hereby authorize Human-Healthcare and its care providers to carry out your healthcare treatment. You acknowledge that this consent is given in advance of any specific diagnosis or treatment, that these services are voluntary, and that you have the right to refuse these services.
Subject to the terms and conditions of this Agreement, Human-Healthcare hereby grants to Customer a non-exclusive, non-transferable, limited, royalty-free license to access and use the Services.
Customer hereby grants to Human-Healthcare a non-exclusive, non-transferable, limited, royalty-free license to use the Customer Data, solely as necessary to perform the Services.
No rights or licenses are granted except as expressly set forth herein. All right, title and interest in and to the Services and the Human-Healthcare Technology is retained by Human-Healthcare.
Customer grants Human-Healthcare a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate into the Services and the Human-Healthcare Technology any suggestion, enhancement request, correction or other feedback provided by Customer.
You acknowledge and hereby authorize Human-Healthcare to use and/or disclose your health information that specifically identifies you to carry out your treatment, and healthcare operations. Human-Healthcare will adhere to its obligations regarding your privacy rights. You acknowledge that Human-Healthcare communications may include e-mail, facsimile, video chat, instant messaging, and cell phone.
This Agreement is not a health insurance plan, prepaid health plan, or substitute for healthcare coverage. This Agreement is solely for the described Services.
Your membership is for one year and will automatically renew until you decide not to renew. You can cancel anytime without any cancellation fees. Payments are due no later than the last day of the month for which Services were provided. Payments that are 30 days overdue will incur a $100.00 reactivation fee. Human-Healthcare reserves the right to change its fees at any time with 30 days’ notice to you.
“Confidential Information” means all information disclosed by a party to the other party that is designated as confidential or that reasonably should be understood to be confidential. Customer’s Confidential Information includes its Customer Data.
The Receiving Party will use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind.
The Receiving Party may disclose Confidential Information of the Disclosing Party to the extent compelled by law to do so.
Human-Healthcare will maintain administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of the Customer Data.
Personal Information will be used by Human-Healthcare solely in accordance with these Terms and Conditions, and Human-Healthcare’s Web and Mobile Privacy Policy.
Human-Healthcare represents and warrants that it has the full power and authority to enter into this Agreement, it is the legal, valid, and binding obligation of Human-Healthcare, it will comply with all applicable laws, and it will use its commercially reasonable efforts to perform the Services in a timely, professional and workmanlike manner.
In the unlikely event that a dispute arises, we will work with you to resolve that dispute in good faith, which may require mediation. If we are unsuccessful, final disposition shall be resolved by binding arbitration and enforced by any court of competent jurisdiction.
In no event will Human-Healthcare have any liability for any indirect, incidental, special, consequential, cost of cover, punitive or exemplary damages.
In no event will Human-Healthcare’s aggregate liability under this agreement exceed the sum of $500. Human-Healthcare is a Pakistan based firm and Pakistani regulations will apply.
The foregoing disclaimers in this Section 10 shall not apply to the extent prohibited by law. This Agreement constitutes the entire agreement between us and supersedes any and all other oral or written agreements.
Your signature below means that you have read, understand, and agree to all of the terms contained in this Agreement. If you are enrolling other members, your signature means that you have the authority to act on their behalf and you are financially responsible for Services they receive under this Agreement.
